At Elite Nutrition Western States, we want you to be completely satisfied with your purchase. If you are not happy with a product, please review the following guidelines for refunds:

1. Eligibility for Refunds
– Unused and in its original packaging
– Returned within 30 days of the delivery date
– Accompanied by proof of purchase (receipt or order confirmation)
We reserve the right to deny refund requests that do not meet these conditions.

2. Non-Refundable Items
– Perishable goods (e.g., opened supplements or food products)
– Gift cards
– Final sale or clearance items

3. Return Process
To request a return:
1. Contact us at xyz@enws.store with your order number and reason for return.
2.If eligible, we will provide return instructions.
3. Customers are responsible for return shipping costs unless the item was damaged or incorrect.

4. Refund Timing
Once we receive and inspect your return, we will notify you of the approval status. If approved:
– A refund will be issued to your original payment method
– Please allow 5–10 business days for the refund to reflect on your account

5. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order. We will arrange a replacement or issue a full refund, including shipping.